President & CEO
Represents industry views & interests before state legislative & regulatory agencies. Coordinates with officers, board of directors and contract lobbyist. Serves as industry spokesperson and coordinates with National Restaurant Association on federal issues and events.
Deputy Director/Chief Financial Officer
Responsible for fiscal management of the association, directs staff activities, office operations, and communicates with officers, board members and contract lobbyist as needed. Also serves as CEO to the Oklahoma Travel Industry Association.
|Elizabeth "Bety" Balderas
Help Desk Coordinator
Responsibilities include answering phones, member communication, entry level bookkeeping, and data entry.
Manager, Training & Accounting
Manages all ServSafe sanitation training classes and other educational training opportunities. Also manages ORA’s accounts receivable.
Director, Strategic Programs & Events
Responsible for Strategic Partnerships/sponsorships, marketing collaborations, endorsed programming and industry relations. Also, serves as Executive Vice President of the Oklahoma Hotel & Lodging Association, and serves as a director of the American Hotel & Lodging Association.
Manages the Oklahoma Restaurant Convention & Expo, including convention booth sales, logistics and exhibitor relations. Also coordinates member meetings and events. Provides administrative assistance to Director, Strategic Programs & Events.
Primary contact for membership, as it relates to enrollment, retention, research and discount program enrollment, as well as Alcohol Compliance Training and regulatory and operational research for members.
Provides member and staff support.
Coordinator, Sonic/ServSafe and Registration
Maintains all records for Sonic ServSafe classes and coordinates Alcohol Compliance Education “ACE” training classes. Manages event registration.
Manager, Industry Communications
Initiates and manages all industry communications including ORA publications, web, public relations, and advertising.
Director, Education & Student Programs
Directs the training and educational opportunities for members, including speaker/facilitator evaluations. Also directs Oklahoma's ProStart Program, a nationally recognized culinary and hospitality certification in high schools and technology centers within the state. Works to provide job placement and mentoring activities within the industry. Is the primary point of contact for activities involving the Oklahoma Hospitality Foundation.
Represents industry issues at state capitol and state agencies.
Director, Member Care
Manages member fulfillment including member and non-member databases, dues billings and collection, retention programs and endorsed partner relations.