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Is this course Mandatory or Voluntary?
ServSuccess is an encouraged course, however is not mandated in Oklahoma.

This new, professional development program for restaurants, helps build pride and professionalism that wins business. The industry’s first formal certification program trains team members for specific restaurant career paths. The result – a new standard for service and a fresh team member experience. You already know you have what it takes to succeed in this industry. Now focus that drive, that ambition
on taking the next step to expand your qualifications with learning content designed for hard-working professionals like you.
Whether filling gaps in your growing expertise about running a restaurant or making damn sure you’re ready to take a ServSuccess certification exam, we have full learning suites, targeted courses, and interactive study guides that will feed that hunger, fuel that drive.
ServSuccess provides learning opportunities across career levels and in a way that makes it as convenient as possible for professionals who are already juggling an intense schedule.

Did you know?  The average cost of recruiting/training a new employee is $1,994 per hire. Let ServSuccess help your business train and retain a higher level of employee! This means less time training and more time working with your customers. 

Benefits include:
  • Developing highly credible career paths
  • Building higher levels of skill and competency
  • Attracting and retaining quality talent
  • Reducing costs through a systematic program
  • Engaging employees with an online, 24x7 format

Professional Certification Competencies

Restaurant Professional
 CRP is right for you if you’ve held a couple of these hourly jobs or similar jobs:
• Baker • Head Cook
• Bar Captain • Head Wait Staff
• Bartender • Host
• Cashier • Pantry
• Catering Coordinator • Sauté Cook
• Cook • Server
• Counter Helper • Station Cook
• Dishwasher • Trainer
• Grill Cook

Restaurant Supervisor
If you are in an entry-level supervisory job like the ones listed here, then CRS is right for you:
• Assistant Kitchen Manager • Kitchen Lead
• Assistant Manager • Opener
• Cafeteria Manager • Shift Leader
• Closer • Shift Manager
• Food Service Supervisor • Shift Supervisor
• Key Hourly Associate • Supervisor

Restaurant Manager

If you are in a management position reporting to the general manager or above, then CRM is the credential for you.

• Banquet Chef • Food Service Manager
• Banquet Manager • General Manager
• Catering Manager • Kitchen Manager
• Food & Beverage Manager • Restaurant Manager

The Oklahoma Restaurant Association is your partner in gaining these certifications. Contact one of our certified ServSuccess Proctors today for questions or to schedule your online exam!

What's Happening
The Culinary Cook-off is a cooking competition that takes place during the ORA Expo. Oklahoma's most talented chefs will race the clock to create dazzling dishes using a mystery basket of ingredients. Chefs will compete in various heats until the contest is narrowed down to the last two chefs. Judges will consist of a panel of industry professionals who will critique each competitor on plate presentation, creativity, product taste, and sanitation practices, among other things. For each contestant, the high and low scores will be discarded. Chefs will be competing for a trophy, medals, and cash prizes. Learn more by clicking the link! #CCO2021
Support Oklahoma’s most talented bartenders as they compete for prizes in the Oklahoma Restaurant Association Cocktail Shakedown. This exciting competition takes place during the first day of the ORA Expo. Bartenders from all over the state will put their skills and abilities to the test as they compete to move through four timed rounds of cocktail preparations including the Championship Round. As each bartender lifts a shaker and creates his or her requisite signature concoction, they race the clock to create innovative and crazy delicious cocktails that will be judged on taste and balance, originality, drink presentation, and stage presentation. Each round reduces the number of talented competitors until the four finalists compete for the grand prize! Applications will be available soon.
The ORA Expo at the OK State Fair Park in Oklahoma City is considered the best opportunity of the year for hospitality professionals to connect with food and equipment manufacturers, and a range of other suppliers who are eager to feature products and services to help you reach that next level of success. With restaurants back in full swing, we know that operators are more interested than ever in products and innovations to help save money and build upon their success. This is one Expo you won't want to miss!
Thirst for a Cause, an annual event started in 2009, raises funds to help with urgent medical expenses for members of Oklahoma's hospitality industry. Through our non-profit Oklahoma Hospitality Foundation, we are able to give something back to the hard-working employees in the hospitality industry. Thirst for a Cause was established to meet the extreme medical needs of persons employed in the restaurant industry in Oklahoma. Funds are limited and will be awarded based on demonstration of need to long-term employees in the restaurant industry. Aid to individuals may only be provided if such individual has no other means to receive needed support, such as from insurance, government assistance programs, etc. Monetary support will not be granted directly to the individual, but to the entity supplying goods and services to the individual, i.e. hospitals, physicians, etc. As you walk around and sample food from some of Oklahoma City's best restaurants, you'll be able to meet and interact with winemakers from all over the wine world. These vintners, who represent some of the best wines available in the country, are coming all the way to Oklahoma to help raise money for our cause. This is THE best wine tasting event of the year! Nowhere else will you be able to meet this many vintners, taste this many great wines, and sample this much amazing food under one roof - right here in OKC!
3800 N. Portland Ave., Oklahoma City, Oklahoma 73112
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