President & CEO
Represents industry views & interests before state legislative & regulatory agencies. Coordinates with officers, the board of directors and contract lobbyist. Serves as industry spokesperson and coordinates with National Restaurant Association on federal issues and events.
Deputy Director/Chief Financial Officer
Responsible for fiscal management of the association, directs staff activities, office operations, and communicates with officers, board members and contract lobbyist as needed. Also serves as CEO to the Oklahoma Travel Industry Association.
|Elizabeth "Bety" Balderas
Coordinator, Sonic/ServSafe, and Registration
Maintains all records for Sonic ServSafe classes and coordinates Alcohol Compliance Education “ACE” training classes. Manages event registration.
Manager, Training & Accounting
Manages all ServSafe sanitation training classes and other educational training opportunities. Also manages ORA’s accounts receivable.
Chief Strategy Officer
Works with the President/CEO to communicate the association's mission and strategies. Directs activities surrounding association meetings and events. Responsible for Strategic Partnerships/sponsorships, marketing collaborations, and industry relations. Also, serves as Chief Strategy Officer of the Oklahoma Hotel & Lodging Association.
Manages association graphic design needs, as well as the OH&LA Vendor Expo including convention booth sales, logistics, and exhibitor relations. Also serves as Director, Convention of the Oklahoma Restaurant Convention & Expo.
Primary contact for the industry as it relates to member enrollment, retention, research and discount program enrollment, as well as Alcohol Compliance Training and regulatory and operational research for members. Directs activities surrounding the development of preferred member programs.
Manager, Meetings & Events
Primary member contact for event registration. Manages details involved with planning association meetings and events.
Manager, Industry Communications
Initiates and manages all industry communications including ORA publications, web, public relations, and advertising.
Director, Education & Student Programs
Directs the training and educational opportunities for members, including speaker/facilitator considerations. Also directs Oklahoma's ProStart Program, a nationally recognized culinary and hospitality certification in high schools and technology centers within the state. Works to provide job placement and mentoring activities within the industry. Is the primary point of contact for activities involving the Oklahoma Hospitality Foundation.
Represents industry issues at the state capitol and state agencies.
Director, Member Care
Manages member fulfillment including member and non-member databases, dues billings, and collection, retention programs, and endorsed partner relations.
|Help Desk Coordinator
Responsibilities include answering phones, member communication, entry-level bookkeeping, and data entry.